Consolidated references

This is a consolidated list of research papers cited in the book ordered alphabetically by the name of the first author.

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Alter, S. (2022). Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems. International Journal of Information Management, 67, December, 102392

Alves, N.S.R., Rios, N., Ribeiro, L.F., Caires, V., Mendes, T.S., & Spinola, R.O. (2014). Towards an ontology of terms on technical debt. Sixth International Workshop on Managing Technical Debt.

Antunes, P., Pino, J.A., Tate, M., & Barros, A. (2020).  Eliciting process knowledge through process stories. Information Systems Frontiers, 22, 1179–1201.

Bade, F.M., Vollenberg, C., Koch, J. Kock, J & Rehse, A.C.  (2022). The dark side of process mining. How identifiable are users despite technologically anonymized data? A case study from the health sector. 20th International Conference on Business Process Management (BPM 2022) September 11–16. Lecture Notes in Computer Science 13420, 218-233

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Barata, J., Da Cunha, P. & Abrantes, L. Dealing with risks and workarounds: a guiding framework. 8th Practice of Enterprise Modelling (P0EM), Valencia, Spain. 141-155, ff10.1007/978-3-319-25897-3_10ff. ffhal-01442248

Bartelheimer, C., Wolf, V. & Beverungen, D. (2023). Workarounds as generative mechanisms for bottom-up process innovation—insights from a multiple case studyInformation Systems Journal166

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Blijleven, V., Hoxha, F., & Jaspers, M. (2022). Workarounds in electronic health record systems and the revised sociotechnical electronic health record workaround analysis framework: scoping review. Journal of Medical Internet Research, 15;24(3):e33046. doi: 10.2196/33046. PMID: 35289752

Blijleven, V., Koelemeijer, K., & Jaspers, K. (2017). Exploring workarounds related to electronic health record system usage: A study protocol. JMIR Research Protocols 6(4):e72

Blijleven, V., Koelemeijer, K., & Jaspers, M. (2019). SEWA: A framework for sociotechnical analysis of electronic health record system workarounds. International Journal of Medical Information, 125:71-78. doi: 10.1016/j.ijmedinf.2019.02.012

Blijleven, V., Koelemeijer, K., Wetzels, M., & Jaspers, M. (2017). Workarounds emerging from electronic health record system usage: Consequences for patient safety, effectiveness of care, and efficiency of care. JMIR Human Factors, 4(4):e27.

Blokdyke, G. (2021) The Art of Service – Work-Around A Clear and Concise Reference

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Bozan, K., & Berger, A. (2018). The effect of unmet expectations of information quality on post-acceptance workarounds among healthcare providers. Hawaii International Conference on System Sciences.

Bozeman, B., Youtie, J. & Jung, J. (2021). Death by a thousand 10-minute tasks: workarounds and noncompliance in university research administration. Administration & Society, 53(4), 527–568.

Brooks, J.W., Oshri, I., & Ravishankar, M.N. (2018). Information brokering in globally distributed work: A workarounds perspective. Proceedings of the thirty ninth International Conference on Information Systems, San Francisco.

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Calvanese, D., Lukumbuzya, S., Montali, M., & Simkus, M. (2021). Process mining with common sense.

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Daohan Song, Hao Zhong, & Li Jia. (2020). The symptom, cause and repair of workaround. ASE ’20, September 21–25, virtual event, Australia.

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De Beer, J., Heerkens, Y., Engels, J. & van der Klink, J. (2022). Factors relevant to work participation from the perspective of adults with developmental dyslexia: a systematic review of qualitative studies. ECCE ’22: Proceedings of the 33rd European Conference on Cognitive Ergonomics, October.

De Vargas Pinto, A., Beerepoot, I., & Maçada, A.C.G. (2022). Encourage autonomy to increase individual work performance: the impact of job characteristics on workaround behavior and shadow IT usage. Information Technology and Management

De Vargas Pinto, A., Gastaud Macada, A. C. & Mallman, G.L. (2018). Workaround behaviour in information systems research. Revista de Gestão, 25(4) 430-446

Dongxiao, G.,  Tongtong Li, Xiaoyu Wang, Xuejie Yang, & Zhangrui Yu (2019). Visualizing the intellectual structure and evolution of electronic health and telemedicine research. International Journal of Medical Informatics, 130, October, 103947.

Drum, D., Pernsteiner, A.J.& Revak, A. (2017). Workarounds in an SAP environment: impacts on accounting information quality. Journal of Accounting & Organizational Change 13(1) 44-64.

Drum, D.M. Pernsteiner, A.J & Revak, A. (2016). Walking a mile in their shoes: user workarounds in a SAP environment. International Journal of Accounting and Information Management, 24, 2, 185-204.

Drum, D.M., Standifer, R. & Bourne, K. (2015). Facing the consequences: examining a workaround outcomes-based model. Journal of Information Systems, 29,2. DOI: 10.2308/isys-50875

Dubinsky, Y., Soffer, P. & Hadar, I. (2023). Detecting cross-case associations in an event log: toward a pattern-based detection. Softw. Syst. Model.

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Ejnefjäll, T., Ågerfalk, P. J., & Hedrén, A. (2023). Workarounds in Information Systems Research: A Five-Year Update

Elliott, C. (2022). The preclusive and productive power of information systems: psychiatric clinicians, electronic health records, and the making of health information (Dissertation). Syracuse University.

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Ferneley, E. H., & Sobreperez, P. (2006). Resist, comply or workaround? An examination of different facets of user engagement with information systems. European Journal of Information Systems, 15(4), 345-356

Friedman, A., Crosson, J.C., Howard, J., Clark, E.C., Pellerano, M., Karsh, B-T., Crabtree, B., Jaén, C.R., & Cohen, D.J. (2014). A typology of electronic record workarounds in small-to-medium size primary care practices. Journal of the American Medical Informatics Association, 21:e78–e83.

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Gui, X. et al. (2020). Physician champions’ perspectives and practices on electronic health records implementation: challenges and strategies. JAMIA Open, Jan 7;3(1):53-61. doi: 10.1093/jamiaopen/ooz051

Gupper, T. & Morike, F. (2022). Visible – uncertain – invisible: Reflections on team communication flows in digitally mediated ethnographic fieldwork. NordiCHI ’22: Nordic Human-Computer Interaction Conference October 2022, 59, 1-9.

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Halbesleben, J.R. (2010). The role of exhaustion and workarounds in predicting occupational injuries: a cross-lagged panel study of health care professionals. Journal of Occupational Health Psychology, 15(1):1-16. doi: 10.1037/a0017634. PMID: 20063955

Halbesleben, J.R.B., Wakefield, D.S. & Bonnie, J. (2008). Workarounds in healthcare settings. Literature review and research agenda. Health Care Management Review, 33(1), 2-12

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Jarrahi, M.H., Reynolds, R. & Eshragi, A. (2020). Personal knowledge management and enactment of personal knowledge infrastructures as shadow IT. Information and Learning Sciences, November. DOI: 10.1108/ILS-11-2019-0120

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